Frequently Asked Questions (FAQs)

General Questions:

  • What are the benefits of using an infrared sauna?

  •  

    Infrared saunas promote detoxification, improve circulation, relieve stress, and aid in muscle relaxation.

  • How do I set up my infrared sauna?

  • Setup is straightforward, but we recommend following the user manual provided. For local installation, we offer professional installation services in select areas.

  • What is the best temperature for an infrared sauna?

  • The recommended temperature for infrared saunas is between 50°C - 65°C (122°F - 149°F), but you can adjust it based on your comfort level.

  • Can I use the sauna if I have health conditions?

  • Please consult your healthcare provider before using the sauna if you have any underlying health concerns, such as heart conditions or skin sensitivities.

  • How do I maintain my plunge tub?

  • Regularly clean the tub and maintain the filtration system. Use the correct chemicals for sanitization and ensure that the water temperature is regularly checked.

  • How long does it take for a plunge tub to cool down or heat up?

  • The time it takes to reach the desired temperature depends on the model, but it usually ranges between 30-60 minutes.

  • How much electricity does an infrared sauna or plunge tub consume?

  • Both products are designed to be energy-efficient, and consumption varies based on usage time. Refer to the product specifications for more accurate details.

  • Do you offer a warranty on your products?

  • Yes! All our products come with a 2-year warranty covering manufacturing defects. Please check the product page for specific warranty details.

  • What areas do you offer local delivery and installation?

  • We provide local delivery and installation services within selected areas, primarily around Auckland. Contact us for specific availability.