About Us
At Mecovery, we believe in enhancing your well-being through premium wellness products designed to improve relaxation, recovery, and overall health. Our focus on infrared saunas, plunge tubs, and other wellness essentials allows us to offer products that help you rejuvenate, detoxify, and unwind—right from the comfort of your own home.
Our Story
Founded with the mission to make self-care and wellness more accessible, Mecovery is driven by a passion for providing top-quality, innovative solutions to those seeking healthier lifestyles. We understand the importance of mental, physical, and emotional well-being, which is why we’ve carefully curated a range of products that not only deliver physical relaxation but also promote mental clarity and stress relief.
We’re a Kiwi-owned business, and our products are chosen with an unwavering commitment to quality, durability, and user experience. With a focus on energy-efficient design and sustainable practices, we’re here to help you achieve optimal wellness.
Our Values
- Commitment to Quality: Every product we offer is made with the highest standards in mind, ensuring long-lasting performance and reliable results.
- Customer-Focused: Our goal is to provide an exceptional experience at every touchpoint. From choosing the right product to delivery and installation, we’re here to make your wellness journey seamless.
Shipping & Delivery
We know how important it is to receive your wellness products quickly and in perfect condition, which is why we’ve streamlined our shipping and delivery process to provide you with the best possible experience.
Shipping Areas
We offer local delivery services within New Zealand, focusing on Auckland and surrounding areas. For other locations, we are happy to arrange delivery by request and will provide you with an accurate shipping estimate.
Shipping Costs
- From $59 for Large Products
Estimated Delivery Times
- Standard delivery takes approximately 5-7 business days.
- For local delivery within Auckland, expect 2-3 business days.
- If you require express delivery, please reach out to us directly for options and pricing.
Local Delivery & Installation Services
If you’re within the Auckland region, we offer professional installation services for your infrared saunas and plunge tubs. Our team will ensure your product is set up correctly and safely, ready for you to start your wellness journey right away.
Order Tracking
Once your order has shipped, we’ll provide you with a tracking number so you can easily monitor the status of your delivery. If you have any questions or concerns about your order, feel free to reach out to our customer service team for assistance.
Important Notes
- We currently do not offer international shipping. However, if you're interested in international orders, please contact us for assistance in arranging a suitable solution.